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CCE Engineer and IT Specialist

Resume posted by waseem.kharfan@hotmail.com in Engineering.

Desired position type: Any
Location: Beqaa-Hermel Governorate Lebanon

Contact waseem.kharfan@hotmail.com

Summary

Dedicated helpdesk professional currently providing technical support for 450+ user environment. Skilled Problem-Solver able to communicate with users at all level of technical proficiency. Troubleshoot, resolve and document user help requests for desktop, laptop, mobile, networks and peripheral problems

Education

• Master of Science: Computer and Communication Engineering June 2015
Lebanese International University – Lebanon, Beirut
• Bachelor of Science: Telecommunication Engineering June 2013
Lebanese International University – Lebanon, Bekaa, Khiara

Experience

• Cisco and IT Instructor July 2017 – Present
Electronic and Commercial Arts College – Lebanon, Baalbeck
• School Director June 2017 – Present
The Lebanese Organization of Studies and Trainings
Lebanon, Baalbeck
• Information Management Officer March 2017 – Present
The Lebanese Organization of Studies and Trainings
Lebanon, Baalbeck
• IT Infrastructure Engineer October 2014- March 2017
Lebanese International University – Lebanon, Beirut
• Internship May 2014 – August 2014
Ogero Telecom Center – Lebanon, Beirut
• Field Officer June 2013 – October 2013
SAWA group – Lebanon, Bekaa, Baalbeck

Skills

  • • Cisco CCNA Academy May 2014 Cisco Network Academy – Lebanon, Bekaa/Chtoura
  • • Cisco CompTIA A+ April 2014 Cisco Network Academy – Lebanon, Bekaa/Chtoura

Specialties

    Arduino, Automation, Cisco, Computer, Data Management, DataEntry, IT, Labtops, Mikrotik, Networking, New Tecnologies, Robotic, Switching, Team management

Spoken Languages

    Arabic, English

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