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Business Analy

Resume posted by in IT.
Desired salary: $ 65,000.00
Desired position type: Any




I am a Business Analyst professional with 7+ years of IT experience. I have worked with North American clients in complex (SPM) product management. I landed in Canada couple of months ago as PR.
I am ready to relocate anywhere in Canada


MBA (Marketing IT) 2012-2014
Department of Management Sciences (PUMBA), Pune
(equivalent to a Master’s degree, as determined by World Education Services in Toronto, ON)

BE (Electronics and Telecommunication) 2006-2010
University of Pune
(equivalent to a Bachelor’s degree (four years), as determined by World Education Services in Toronto, ON)


Optymyze – Desjardins, Maxis, Unum July 2015 – August 2019
Solutions Consultant Pune, India

• Designed, built, maintained and executed Sales Commission Models for commission payments for clients from Telecom, Banking and Insurance industries
• Slashed job run times by 50% by redesigning the Sales Commission Payments system of an Insurance company thereby improving the User Experience
• Delivered a Sales Commission Payments to a Telecom project worth more than $ 1M in 4 months
• Built Call To Action systems and delivery of Sales Compensation system for Sales Organization which increased user consumption by 45%
• Built proactive solutions for Compensation inquiries, disputes and escalations as per Industry Quality standards documenting End user requirements
• Conducted cross functional meetings, delivered analysis to identify compensation issues
• Collaborated with I.T. teams for system fixes and tickets
• Prepared and maintained process documentations on payment workflows
• Provided financial analysis support and ad-hoc support to Operations team
• Investigation of Commission inquiries
• Supported medium to large projects from requirements gathering, Trained clients on functionality of product and guided them on the industry best practices

Aspect Ratio – Merck & Co January 2014 – June 2015
Business Analyst Pune, India

• Implemented forecasting models for clients and trained them
• Boosted forecast accuracy of Sales and Operational planning by 84% by creating and training accurate models
• Delivered insights on pricing events needed for respiratory drug by developing Loss of Exclusivity model
• Took charge of data-driven country-level demand forecast
• Synthesized budgets and stretched goals for Top Management
• Executed primary and secondary research, internal data collation, competitor analyses to influence strategic marketing decisions

Tata Consultancy Services Ltd September 2010 – August 2012
Assistant Systems Engineer Pune, India

• Accomplished SEO Optimization for North America region of a renowned client
• Proposed a process change to reduce daily workload of tickets
• Managed User Administration for a renowned Tier 1 client in Europe and North America region
• Mentored User Administration Project team members


  • JIRA – 4 years
  • Rally – 4 years
  • Confluence – 4 years
  • Microsoft Visio – 4 years
  • SQL – 6 years
  • Tableau – 2 years
  • Microsoft Office – 7 years
  • Microsoft Excel – 7 years
  • Microsoft Access – 3 years
  • Microsoft SharePoint – 3 years
  • SAS – 3 years
  • R – 1 year
  • Python – 1 year
  • Javascript – 1 year
  • Logi – 3 years


    Agile, Agile Development, Business analysis, Business Cases, Business process, Business Requirements gathering, commission models, Cost Benefit analysis, Customer Service, Data Analysis, Design Reviews, Design thinking, financial analysis, Functional Specification, Implementation, Managing Agile Teams, mockup, payment workflows, process documentations, product enhancement, Project planning, QA testing, Quality assurance, RAD, Rapid Development, Reporting Management System, requirements documentation, requirements elicitation, Scrum, Software Development Lifecycle, specifications, Stakeholder Management, Technical design, User Acceptance Testing, UX/UI, Waterfall, wire framing, writing user stories

Spoken Languages


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